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UAE-based company director completing Companies House identity verification for UAE residents on a laptop with a passport and Emirates ID beside it
Compliance · 19 min read

Companies House identity verification for UAE residents: the director and PSC playbook.

Every director, PSC and LLP member must now prove who they are to Companies House. Here is exactly how a UAE-based founder does that remotely — the two official routes, the documents you actually hold in Dubai or Abu Dhabi, and where the process quietly breaks.

Updated 13 August 2026Written by UK Company ExpertsReviewed by senior advisor
Executive summary

If you are searching for how Companies House identity verification for UAE residents actually works, the short answer is that it is the same legal requirement every UK director and PSC faces — but it plays out differently when your passport was issued in Dubai, your name is transliterated from Arabic on some documents and not others, and you are completing the whole process from a phone in the Marina rather than a UK high street.

This guide sets out what the Economic Crime and Corporate Transparency Act 2023 actually requires, the two routes available to complete it, a straight comparison between them for someone based in the UAE, the documents you realistically hold as a UAE-based founder, and the specific points where remote verification from Dubai or Abu Dhabi tends to fail.

Key takeaways
  • ECCTA 2023 makes identity verification mandatory for all directors, PSCs, LLP members and anyone filing on a company's behalf.
  • There are two routes: direct via GOV.UK One Login, or through an Authorised Corporate Service Provider (ACSP) — both can be completed remotely from the UAE.
  • Companies House checks identity only; an ACSP additionally runs its own AML due diligence, including address evidence.
  • A UAE passport, home-country passport and Emirates ID are not interchangeable — only specific documents count as identity evidence for this check.
  • Name transliteration mismatches between Arabic-issued and Western documents are the single most common cause of failed remote verification.
  • Verification produces a personal code once, reused for every company and role you hold — it is not repeated per company.
  • Sequencing matters: verify before or alongside incorporation so appointments and PSC filings are not held up.
01

What ECCTA 2023 changed and who must verify

The Economic Crime and Corporate Transparency Act 2023 (ECCTA) gave Companies House new powers to check who is actually behind a UK company, rather than simply recording whatever name and address a filer typed into a form. Identity verification is the mechanism: an individual must prove, to a defined evidential standard, that they are who they claim to be before they can validly hold certain roles or make certain filings.

The requirement applies to:

  • Every director of a UK limited company, at appointment and as an existing officer as the requirement is phased in for the existing register.
  • Every Person with Significant Control (PSC) — individual PSCs, not Relevant Legal Entities, which are handled through their own officers.
  • Every member of a limited liability partnership (LLP), on the same basis as company directors.
  • Anyone who files documents at Companies House on a company's behalf, including where that person is not themselves a director — for example an in-house administrator submitting confirmation statements.

It does not distinguish by nationality or country of residence. A UAE resident who is a director of an English or Welsh company must verify exactly as a UK resident must — the difference is entirely in the practicalities of doing so from overseas, which is the subject of the rest of this guide. For the wider incorporation picture this sits inside, see our UK company formation for UAE residents hub.

What Companies House requires vs what a bank may separately ask

Companies House identity verification satisfies a statutory filing requirement only. It does not replace, and is not accepted as a substitute for, the separate know-your-customer checks a UK bank, EMI or payment processor runs when opening an account for your company. Passing Companies House verification does not guarantee a bank account outcome — banking decisions rest entirely with the institution. See our guide on UK business banking for UAE residents for that separate process.

02

The two routes: GOV.UK One Login vs an ACSP

Companies House offers exactly two ways to complete identity verification, and every director or PSC must use one of them.

Route one: direct verification via GOV.UK One Login

You create or use an existing GOV.UK One Login account, upload photographs of an accepted identity document, and complete a facial-matching step using your device's camera. GOV.UK's own automated checking service assesses the document and the facial match and, if satisfied, links a verified identity to your One Login account, which Companies House then recognises. This route is free and entirely self-service.

Route two: verification through an Authorised Corporate Service Provider (ACSP)

An ACSP is a UK business — typically an accountant, solicitor or company formation agent, already supervised for anti-money-laundering purposes — that Companies House has authorised to verify identities on its behalf and report the result. Instead of dealing with GOV.UK's automated system directly, you provide your documents to the ACSP, who checks them, confirms your identity to the required standard, and files the confirmation with Companies House. UK Company Experts operates as an ACSP and offers this as a paid service at £74.

Both routes produce the same outcome — a verified identity linked to a personal code recognised across the UK company register. Neither route is inherently "more official"; they are simply two accepted channels to the same result, and the right choice depends on how confident you are that your documents will pass an automated check cleanly.

03

Comparing the routes from a UAE resident's perspective

For someone verifying from Dubai or Abu Dhabi, the two routes are not equivalent in practice, even though they are equivalent in law. The table below sets out where they differ.

GOV.UK One Login vs an ACSP — for a UAE-based director or PSC
FactorDirect via GOV.UK One LoginVia an ACSP
Document acceptance judgementFully automated; a document that scans poorly, is in a non-standard format, or triggers a transliteration mismatch is simply rejected with limited explanation.A human reviews the document first and can usually identify and fix the specific issue — for example requesting a clearer scan or a second supporting document — before formal submission.
Remote completion from the UAEYes, fully remote; you need only your device and document.Yes, fully remote; documents are typically shared securely and a short call or video step may be used.
Typical timingMinutes if the check passes; if it fails, you must diagnose the issue yourself and retry.Usually completed within one to two working days from document receipt, including time for review and any resubmission.
CostNo fee charged by GOV.UK.UK Company Experts charges £74 for the ACSP verification service.
Evidence trail if something is later queriedLimited — a pass/fail result with no ongoing point of contact if a company or bank later questions the verification.The ACSP retains a documented file and a named point of contact who can confirm what was checked and how, useful if a bank or Companies House later raises a query.
Best suited toStraightforward cases: a current, machine-readable passport with a name that matches your other filings exactly.Cases with any complication — name transliteration differences, an older or lower-quality passport scan, or a founder who wants the process handled rather than self-served.

Both routes satisfy the same ECCTA 2023 requirement and result in the same Companies House personal code.

04

Documents a UAE-based founder realistically holds

Most UAE-based founders arrive at this process holding a specific, predictable set of documents. Few of these documents do the same job, and treating them as interchangeable is where much of the friction starts.

What each document typically evidences — identity or address
DocumentTypically used asNotes for UAE residents
Home-country passportPrimary identity evidenceThe default and most reliably accepted document on both routes. Must be current, not expired, and photographed or scanned to GOV.UK's quality standard.
Emirates IDNot a standard accepted identity documentWidely used within the UAE for local purposes but not on the core GOV.UK/Companies House accepted-document list for this check. May support an ACSP's wider file but should not be relied on as your primary document.
UAE residence visaNot identity evidence; occasionally supporting contextConfirms your right to reside in the UAE, not your core identity. Useful to an ACSP building an AML file, particularly to explain a UAE address, but does not substitute for a passport.
Tenancy contract / EjariAddress evidenceStandard proof of a UAE residential address for AML purposes when it is in your own name and reasonably current; not relevant to the Companies House identity check itself.
DEWA / ADDC utility billAddress evidenceA commonly accepted proof of address for an ACSP's own due diligence, provided it is dated within the last three months and in your own name.
UAE or home-country bank statementAddress evidence, occasionally source-of-funds contextUseful as a second address document or where an ACSP is asking wider AML questions; not part of the Companies House identity check.
Identity evidence and address evidence are not the same check

Companies House identity verification confirms who you are. It does not, on its own, ask where you live. Address evidence only becomes relevant if an ACSP is separately building its own anti-money-laundering file on you — a distinct legal obligation the ACSP carries as a UK regulated business, not a Companies House requirement. Do not assume submitting a tenancy contract or utility bill satisfies the identity verification step; it does not.

05

Identity evidence vs address evidence

It is worth separating these two categories explicitly, because conflating them is the most common reason UAE-based applicants submit the wrong document on a first attempt.

What Companies House itself requires

A single piece of accepted identity evidence — in practice, almost always a passport — plus a successful facial match. That is the entire statutory requirement for identity verification. Companies House does not ask for proof of address as part of this specific check.

What an ACSP must additionally do under AML rules

Because an ACSP is a UK business supervised under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, it must run its own client due diligence before acting for you — separate from, and broader than, the Companies House identity check. This can include confirming your residential address, understanding the nature of your business, and screening against sanctions and politically exposed persons lists. This is why an ACSP may ask for a tenancy contract or utility bill even though Companies House itself would not.

What needs a suitably qualified UAE professional

Questions about how UAE residency status, Emirates ID renewal timing, or UAE data-sharing rules interact with your personal position are outside UK company formation expertise. Where those questions arise, take advice from a licensed UAE professional; we can guide the UK filing side only.

06

Why remote verification from Dubai or Abu Dhabi fails

The overwhelming majority of failed first attempts we see from UAE-based clients fall into a short, recognisable list.

Name transliteration and order mismatches
An Arabic given-name/family-name order reversed on a Western-issued document, or spelling variants (Mohammed/Muhammad/Mohamed) across your passport, visa and prior Companies House filings, can break an automated name match entirely.
Passport vs Emirates ID name differences
Where a middle name or father's name appears on one document and not the other, an automated system reads this as a discrepancy rather than a normal naming convention.
Addresses that don't match existing filings
If a service address already on the public register differs from an address later submitted with fresh evidence, this can raise a query even though address is not the core identity check.
Expired visas submitted as supporting context
An expired UAE residence visa attached as supporting evidence can itself trigger a manual review, even when the passport used for identity is entirely valid.
Document language
Documents issued only in Arabic without an accompanying certified English translation can be harder for an automated or first-pass manual check to process quickly.
Photo and scan quality
Glare on a laminated Emirates ID, a cropped passport photo page, or a photograph taken at an angle are common, entirely avoidable causes of rejection on a first attempt.
07

The Companies House personal code

Once verification succeeds, Companies House issues a personal code — a unique reference tied to your verified identity, not to any single company. Companies House emails it to the address supplied during verification, typically within a few hours of a successful ACSP submission; allow up to 24 hours and check spam folders before assuming it has not arrived.

You use this code wherever your identity as a director, PSC or LLP member needs to be attached to a Companies House filing — a new appointment, a PSC declaration, or a confirmation statement that requires it. You do not obtain a new code for each company: the same personal code follows you across every UK company you are involved with, unless Companies House specifically requires you to re-verify.

Note that the personal code is not the same as a company authentication code, which is a separate code issued per company for online filings and normally sent to the registered office. Confusing the two is common among first-time overseas founders.

08

Sequencing verification with incorporation and appointments

Verification, incorporation and PSC declaration are three separate steps that need to be sequenced deliberately, particularly when you are managing them from a UAE time zone against a UK working day.

  1. 01
    Confirm who needs to verify
    List every proposed director, every individual PSC and any LLP member before incorporation begins, so nobody is added later without having verified.
  2. 02
    Complete identity verification first where possible
    Verifying before incorporation means your personal code already exists and can be referenced immediately once the company and PSC filings are submitted, avoiding a second wait.
  3. 03
    Incorporate the company
    File the incorporation with directors and PSCs named. If verification has not completed for everyone by this point, be prepared for Companies House to flag or hold related filings until it has.
  4. 04
    File the PSC declaration alongside incorporation
    PSC status is assessed independently of directorship — see our dedicated guide on PSC declarations for how the ownership and control tests apply to a UAE-based sole founder or co-founders.
  5. 05
    Verify any newly appointed director before filing the appointment
    For a director added after incorporation, complete their identity verification before or alongside the appointment filing, not after — an unverified individual cannot be validly appointed once the requirement applies to that filing.
  6. 06
    Store the personal code securely
    Keep the code on file for future appointments, confirmation statements or filings across any other UK company you go on to hold a role in.
09

Consequences of non-verification

Skipping or delaying identity verification is not a paperwork inconvenience — ECCTA 2023 attaches real consequences to it.

  • An individual cannot be validly appointed as a director or recorded as a PSC without completing verification once the requirement applies to that filing.
  • Filing certain documents on a company's behalf without having verified can itself be an offence under ECCTA 2023 for the individual filer.
  • Companies House can reject filings that depend on an unverified individual, delaying appointments, PSC updates or confirmation statements.
  • Directors who continue to act while required to verify and have not done so risk personal exposure under the Act, separate from any company-level consequence.

None of this is designed to catch out UAE-based founders specifically, but the practical risk is higher for anyone managing the process remotely and without a same-time-zone reminder from a UK colleague — which is exactly why building verification into your incorporation sequence, rather than treating it as an afterthought, matters more from Dubai or Abu Dhabi than it does in London.

10

A step-by-step verification framework

Use this sequence whichever route you choose.

  1. 01
    Gather your primary identity document
    Your current, unexpired home-country passport, photographed under good lighting with all four corners visible and no glare across the photo page.
  2. 02
    Check your name for consistency across documents
    Compare the exact spelling and order of your name on your passport against any name already used on Companies House filings, prior UK documents or your UAE visa. Resolve discrepancies before submitting.
  3. 03
    Choose your route
    Self-serve via GOV.UK One Login if your documents are clean and current; use an ACSP if you anticipate any transliteration, translation or document-quality complication.
  4. 04
    Complete the facial-match step
    Use a well-lit, front-facing camera shot, remove glasses or head coverings where the guidance requires, and follow the on-screen prompts exactly.
  5. 05
    Submit and monitor
    Track confirmation by email; if using an ACSP, expect a status update within one to two working days.
  6. 06
    Record your personal code
    Save it securely alongside your company records the moment it arrives, ready for the incorporation or appointment filing it supports.
11

Document checklist

Before you start verification from the UAE
  • Current, unexpired home-country passport, valid for at least the next few months
  • A clear, glare-free photograph or scan of the passport photo page
  • A note of exactly how your name appears on any existing Companies House filing, if you already hold a UK role
  • A device with a working front-facing camera for the facial-match step
  • A stable internet connection, ideally not relying solely on mobile data
  • If using an ACSP: a UAE tenancy contract/Ejari, DEWA/ADDC bill or bank statement in your own name, dated within three months, in case address evidence is separately requested
  • Any certified English translation, if your only available identity document is issued solely in Arabic
  • Confirmation of which role you are verifying for — director, PSC or LLP member — so the right filing is linked once verified
12

Common mistakes

Assuming the Emirates ID will be accepted
Founders repeatedly try to verify with an Emirates ID first, lose time on a rejection, and only then submit the passport that should have been used from the start.
Treating One Login and ACSP as tiers of quality
Neither route is 'better' in law; choosing One Login purely to save the fee when your documents carry a known name-mismatch risk usually costs more time than it saves.
Verifying after appointing a new director
Filing an appointment before the incoming director has verified risks the filing being rejected or held, undoing planned timing around a funding round or contract signature.
Confusing the personal code with the company authentication code
These are two different codes serving two different purposes; using the wrong one delays an online filing.
Submitting address evidence as if it were identity evidence
A tenancy contract or utility bill does not satisfy the Companies House identity check itself, however current or clearly named it is.
Leaving verification until a confirmation statement is due
Some filings will not proceed for an unverified individual; discovering this at the confirmation statement deadline leaves no buffer to fix a document issue.
13

Frequently asked questions

Is Companies House identity verification for UAE residents different from verification for UK residents?+

The legal requirement is identical — the Economic Crime and Corporate Transparency Act 2023 makes no distinction based on where a director or PSC lives. What differs in practice is document availability and the failure points: a UAE resident is more likely to be verifying from a home-country passport and Emirates ID rather than a UK passport and driving licence, and is doing the whole process remotely, often across a four-hour time difference from the UK.

Can I complete Companies House identity verification for UAE residents entirely from Dubai or Abu Dhabi without visiting the UK?+

Yes. Both routes — direct verification via GOV.UK One Login and verification through an Authorised Corporate Service Provider — are designed to be completed remotely using a smartphone or webcam, a passport, and in most cases a facial-matching selfie step. Neither route requires physical presence in the UK.

Will my UAE driving licence work as identity evidence?+

Generally no. Companies House verification is built around passports as the primary document, alongside specific national identity documents accepted by GOV.UK's identity-checking standard. A UAE driving licence is not typically an accepted primary identity document for this purpose; check the current GOV.UK list before relying on it, and default to your home-country passport.

Does my Emirates ID count as identity evidence for Companies House?+

The Emirates ID is not on the standard list of documents Companies House and GOV.UK One Login accept for identity verification, which is built primarily around passports. It can still be useful supporting evidence if an ACSP is compiling a wider know-your-customer file, but you should plan around your passport as the primary document.

What happens if my name on my passport doesn't match the transliteration on my UAE residence visa?+

This is one of the most frequent real-world snags for UAE-based founders. Transliteration variance — a name spelled 'Mohammed' on one document and 'Muhammad' on another, or given-name and family-name order reversed between an Arabic-issued document and a Western one — can cause an automated match to fail. Where this happens, an ACSP can usually apply manual judgement and request a supporting document; a purely automated One Login check is less forgiving of this kind of mismatch.

Do I need to verify my identity before or after incorporating the company?+

You can incorporate first, but every director and PSC named on that company must complete identity verification, and Companies House will not accept certain filings — such as confirming a new director's appointment — from an unverified individual once the requirement is live for that filing type. The efficient sequence is: verify identity, then incorporate or file the appointment, so the personal code is ready to attach without a second round trip.

What is a Companies House personal code and do I need a new one for every company?+

It is a unique reference issued once your identity is successfully verified, linking your verified identity to Companies House. You obtain it once and reuse the same code for every company where you are a director, PSC or filer — you do not re-verify for each new company you are involved with, unless Companies House specifically asks you to re-verify.

What is the difference between Companies House's requirements and an ACSP's AML checks?+

Companies House's identity verification requirement is narrow: confirm you are who you say you are, to the standard set under ECCTA 2023, and issue a personal code. An ACSP, because it is a UK-regulated business under the Money Laundering Regulations, must additionally run its own client due diligence — proof of address, source of funds questions in some cases, sanctions and PEP screening — that goes beyond what Companies House itself asks for. UK Company Experts, when acting as your ACSP, separates these two elements clearly in what we collect from you.

Can UK Company Experts complete my verification if I am currently outside the UAE, for example travelling?+

Yes, provided you have a stable internet connection and your identity document to hand. The process is not tied to a physical UAE location; it is tied to having the right document and a working camera.

What if my UAE residence visa has expired but I am mid-renewal?+

Companies House identity verification itself does not require a valid UAE visa — it verifies your personal identity via passport, not your immigration status. However, if an ACSP is separately collecting proof of UAE residential address for its own AML file, an expired visa can complicate that address evidence, and you may need a tenancy contract or utility bill dated within the last three months instead.

My tenancy contract and Ejari are in my company's name, not mine personally — is that a problem?+

For Companies House identity verification specifically, no — Companies House does not require proof of address as part of the identity check itself. If an ACSP needs address evidence for its own AML file, a document issued in a company's name rather than the individual's is generally not accepted as personal proof of address; a DEWA or ADDC bill, bank statement or Ejari showing your own name is preferred.

How long does the whole process take from Dubai?+

The verification step itself is typically ten to twenty minutes once your document is ready and photographs correctly. The variable is turnaround: One Login's automated check can return a result within minutes if everything matches cleanly, while an ACSP-assisted route may take a working day or two if a document needs re-submission or manual review — which is common on a first attempt from overseas.

What happens if I never complete identity verification?+

An unverified individual cannot be validly appointed as a new director, cannot file certain documents on a company's behalf once the relevant enforcement date applies, and a company risks having its filings rejected or, in persistent cases, the company itself flagged for non-compliance. Individual officers who act while required to verify and have not done so can commit an offence under ECCTA 2023.

Does the £74 UK Company Experts fee replace the Companies House process, or sit alongside it?+

It sits alongside it. Companies House itself does not charge a fee for identity verification. Our £74 fee covers us acting as your Authorised Corporate Service Provider — guiding document selection for a UAE-based applicant, checking documents before submission to reduce the risk of rejection, and completing the ACSP verification and reporting step on your behalf.

Do LLP members have to verify their identity too?+

Yes. Members of limited liability partnerships fall within the same ECCTA 2023 identity verification requirement as company directors and PSCs, and the same route choice — direct via GOV.UK One Login or through an ACSP — applies to them.

Primary sources

UK Company Experts is a UK company formation and compliance consultancy. We are not a bank, a regulated financial institution, a tax authority or a law firm, and nothing on this page is legal, tax or investment advice. Bank and payment-provider decisions are made solely by those institutions. Where your circumstances raise UAE tax, corporate or regulatory questions, take advice from a suitably qualified UAE professional.